Privacy Policy

1. Introduction

Lineage Foundry ("we", "us", "our") is committed to protecting the privacy of individuals who enquire about or engage our legal services. This policy explains what personal information we collect through this website and in connection with our services, how we use it, and what your rights are in relation to it.

This policy applies to personal data collected via the website at lineay.info, through written enquiries, and in the course of client engagements. It should be read alongside our Terms & Conditions and Cookie Policy.

If you have questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect personal data in the following circumstances:

• Enquiry form submissions: name, email address, telephone number (if provided), and the content of the message field.
• Direct email correspondence: the email address from which you write and any personal information contained in your message.
• Client engagements: identity documents, financial information, family relationship information, and other data necessary to carry out the legal work instructed.
• Website usage: technical data including IP address, browser type, pages visited, and session duration, collected through cookies and analytics tools where consent has been given.

We do not request sensitive personal data through the website enquiry form. If sensitive data is required for a legal engagement, this is handled separately under professional confidentiality obligations.

3. Legal Basis for Processing

We process personal data on the following legal bases:

• Contract performance: where processing is necessary to carry out legal services you have instructed.
• Legitimate interests: to respond to enquiries, manage our practice operations, and maintain client records.
• Consent: for the placement of non-essential cookies and for any marketing communications (which we do not currently send).
• Legal obligation: where we are required to retain records or disclose information under Malaysian law or Bar Council requirements.

4. How We Use Your Information

• To respond to enquiries submitted through the website or by email.
• To carry out legal work you have instructed, including drafting documents, correspondence, and procedural steps.
• To maintain client records in accordance with our professional obligations.
• To comply with any legal or regulatory requirements applicable to legal practitioners in Malaysia.
• To improve the usability of this website, where analytics consent has been given.

We do not sell, rent, or disclose personal data to third parties for their own marketing purposes.

5. Data Retention

Enquiry records are retained for 12 months from the date of the enquiry, unless an engagement follows, in which case client records are retained for a minimum of seven years from the close of the engagement, in accordance with professional practice requirements.

Website analytics data is retained in accordance with the terms of the analytics provider used, typically not exceeding 26 months.

6. Third-Party Services

This website may use the following third-party services:

• Google Analytics: to understand how the site is used. Data is processed in accordance with Google's privacy terms. Analytics cookies are only placed if consent is given.
• Google Maps: an embedded map is used to display our office location. This operates subject to Google's privacy policy.
• Font providers: Google Fonts and Cloudflare CDN may log requests for fonts and scripts as part of their normal operation.

7. Cookies

This website uses cookies. Essential cookies are necessary for the site to function and cannot be declined. Optional cookies — including analytics cookies — are only placed with your consent. You may manage your preferences at any time through our Cookie Policy page.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Client files are held on password-protected systems with access limited to members of the practice. Email correspondence is conducted using standard TLS encryption.

In the event of a personal data breach affecting your information, we will notify you and, where required, the relevant authority, in accordance with our obligations.

9. Your Rights

Under Malaysian personal data protection law (the Personal Data Protection Act 2010), and where applicable, under other laws, you have the following rights:

• The right to access personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to withdraw consent for processing based on consent (without affecting prior lawful processing).
• The right to request deletion of data where we have no lawful basis for continued retention.
• The right to object to processing in certain circumstances.

To exercise any of these rights, please write to [email protected]. We will respond within 21 days.

10. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies before providing any personal information.

11. Children

This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors through the website enquiry form.

12. Changes to This Policy

We may update this policy from time to time. The revised version will be published on this page with an updated date. Continued use of this website following any change constitutes acceptance of the revised policy.

13. Contact

For any question or concern relating to this policy or our handling of your personal data, please contact:

• Email: [email protected]
• Address: Lineage Foundry, 19 Lebuh Pantai, 10300 George Town, Penang, Malaysia